The Accessibility assessment
6 hours online
The module aims to give trainers an understanding of the purpose and uses of accessibility assessments and the technical skills to carry out an access audit.
They will learn how to complete an Access Statement with objective information on the accessibility and usability of tourism facilities and services for all customers, including those with specific access requirements.
It presents instruments to collect information along the entire “accessibility chain” (physical access of the built environment, service design and customer support, information and ICT, transportation).
Moreover, it explains the correct measurement techniques and the use of data collection tools and protocols.
(Learning Units 11, 12, 13)
Learning Units
Learning Unit N°11 – “Accessibility Information Schemes”
Learning Unit N°12 – “Access statements and collection tools”
Learning Unit N°13 – “Developing an Access Audit, auditing techniques”